Privacy Policy

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 Effective Date: 01 January 2026
Business Name: Virtual ConnIQ Outsourcing Inc. (“Company”, “we”, “us”, “our”)

Virtual ConnIQ Outsourcing Inc. respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, store, and protect your information when you communicate with us by phone, SMS/text message, email, website, or other methods.

1. Information We Collect.

We may collect the following information:

Personal Information: name, phone number, email address, and other contact details you provide.

Communication Data: call recordings (if applicable), SMS/text message content, emails, and notes related to appointments or service inquiries.

Technical Information (if website is used): IP address, device details, browser type, and website usage data via cookies/analytics tools.
 

2. How We Use Your Information.

We may use your information to: 

• Provide services and respond to inquiries, 
• Schedule and manage appointments, 
• Send appointment reminders, confirmations, and service-related updates,
• Improve communication and service quality,
• Comply with legal and regulatory obligations
   

3. SMS/Text Message Privacy.

If you opt in to SMS/text messages, we may send you appointment reminders, confirmations, updates, and other service-related messages.

SMS consent is not shared with third parties or affiliates for marketing purposes.
We do not sell your personal information.

4. How We Share Your Information.

We may share your information only as necessary:

With trusted service providers (e.g., phone/SMS platforms like OpenPhone or other communication providers)

When required by law, subpoena, court order, or legal process.

To protect rights, safety, and security of our business, clients, and users.
 

We do not share customer phone numbers or SMS consent with third parties for marketing purposes.

5. Data Storage & Security.

We take reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Choices & Rights.

You may:

Request to review, correct, or delete your information (where legally permitted)
Opt out of SMS/text messages anytime (see SMS policy below)
 

7. Cookies (If Applicable).

If you use our website, we may use cookies and analytics tools to improve website performance and user experience. You can disable cookies through your browser settings.

8. Updates to This Privacy Policy.

We may update this policy from time to time. The “Effective Date” will be updated when changes are made.

9. Contact Us

If you have questions about this policy or your data, contact:
Virtual ConnIQ Outsourcing Inc.
Email: info@virtualconniq.com
Phone: +1 (585) 728-1643 / +63 917 199-8121